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SHIPPING & RETURNS

OZO FEST

Shipping Policy

  • We offer standard and express shipping options at checkout.Shipping times vary by location but typically range from 7-9 business days after dispatch.Free shipping may be available for orders over a specific amount (see current promotions).

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Return & Exchange Policy

  • We accept returns within 7 days of delivery (depending on product type).Items must be unused, in original condition and packaging.

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  • ​We accept the product when If you receive a damaged or incorrect size of product.​

 

  • To initiate a return or exchange, please contact us a​ozofestoffical@gmail.com.

  • Return shipping costs may be the customer’s responsibility unless the item was damaged or incorrect.

Payment Option

Cash On Delivery (Not Available)​

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  • Certainly! Here's a clear and professional explanation you can use to inform your customers that Cash on Delivery (COD) is not available at Ozo Fest

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